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    Home ยป Italian Energy Providers Fined for Overcharging Consumers
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    Italian Energy Providers Fined for Overcharging Consumers

    November 15, 20232 Mins Read
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    According to the AGCM, Enel Energia is facing the maximum fine of EUR10 million for its role in overcharging consumers. Eni Plenitude has been ordered to pay EUR5 million for raising prices without providing prior notice to over 4 million customers.

    Additionally, Acea Energia and Dolomiti Energia have been fined EUR560,000 and EUR50,000 respectively for failing to give customers the required 90-day notice of price changes.

    The AGCM also imposed a penalty of EUR25,000 on Iberdola’s Italian unit for threatening to cut off customers unless they accepted unfavorable contract changes.

    Edison Energia, on the other hand, will pay the minimum penalty of EUR5,000 as it raised prices earlier than allowed but later reimbursed affected customers. It should be noted that only a marginal number of customers were affected by this action.

    Eni Plenitude has expressed confidence in the validity of its actions and has reserved the right to appeal the fine, according to a spokesperson.

    Iberdrola intends to carefully analyze the AGCM’s decision but believes that all its actions were fully compliant with the law, as stated by a spokesperson.

    Dolomiti Energia, when contacted by The Wall Street Journal, asserted that it has always acted in accordance with regulations. The company further emphasized its decision to withdraw proposed contractual changes, effectively eliminating any negative impact on customers.

    Edison declined to comment on the matter, while Enel Energia and Acea Energia did not immediately respond to requests for comment.

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